Last Updated: August 11, 2026
Hollenshade’s Auto Service offers SMS and RCS messaging to customers who choose to receive communications regarding their appointments, vehicle service, and customer support.
By providing your mobile phone number and opting in to receive messages, you agree to receive SMS and/or RCS messages from Hollenshade’s Auto Service.
Types of Messages
Messages may include:
- Appointment confirmations and reminders
- Vehicle check-in notifications
- Inspection and repair status updates
- Estimates and service authorization requests
- Invoice and payment notifications
- Vehicle-ready notifications
- Service reminders and follow-up communications
- Customer support communications
Message Frequency
Message frequency varies depending on your appointments, vehicle service activity, and interactions with Hollenshade’s Auto Service.
Message and Data Rates
Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may apply to messages sent or received through the program.
Opt-Out
You may opt out of receiving SMS or RCS messages at any time by replying STOP.
After you opt out, you may receive a confirmation message. You will no longer receive messages from the program unless you choose to opt in again.
Help and Customer Support
For assistance, reply HELP or contact Hollenshade’s Auto Service:
Phone: (410) 828-5750
Email: service@hollenshades.com
Consent
Consent to receive SMS or RCS messages is not a condition of purchasing goods or services from Hollenshade’s Auto Service.
Messages are sent only to customers who have provided appropriate messaging consent.
Privacy
We respect your privacy. Personal information collected in connection with our messaging program is handled in accordance with our Privacy Policy.
Text messaging originator opt-in data and consent will not be shared with, sold to, rented to, or otherwise disclosed to third parties for their own marketing or promotional purposes.
This information may be shared with telecommunications carriers, messaging aggregators, and service providers only as necessary to provide and operate the SMS and RCS messaging services.
Carrier and Network Availability
Message delivery is subject to mobile carrier and network availability. Wireless carriers are not responsible for delayed or undelivered messages.
Changes to These Terms
Hollenshade’s Auto Service may update these Messaging Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about these Messaging Terms & Conditions, please contact:
Hollenshade’s Auto Service
1501 E Joppa Road
Towson, MD 21286
Phone: (410) 828-5750
Email: service@hollenshades.com